Frequently Asked Questions

  • What kind of bikes do you work on?
    • At Bike Werks, we work on all types of bicycles - including kids' bikes, hybrids, mountain bikes, road bikes, single speed, cruisers and triathlon bikes
  • My bike is old and worn out - what can you do?
    • We'll provide a free estimate to bring new life to your old friend.  You decide if the investment makes sense
  • Will you install parts  that I purchased elsewhere?
    • Yes we will, assuming that the part is compatible with your bike.
  • I bought my bike at a big box retailer.  It's not high end, and I think it was set up poorly - can you help?
    • No Problem - Bike Werks can have your big box store bike performing at its full potential
  • Do you sell new bikes?
    • Yes we do.  We will assist you in purchasing a quality bike on-line which is the right size and meets your needs and budget.  We will build and tune the bike for you, and return to readjust after break-in if necessary
  • Is there a minimum charge?
    • For repairs at any Farmers Market, there is no minimum charge.  For home appointments, there's a $25 trip charge for all appointments within Montgomery County in addition to cost of service and parts.   Outside of Montgomery County handled on a case by case basis.  Click here for details.
  • Will you do just a brake adjustment?
    • Yes, we will.  Though having a tune-up is your best value at Bike Werks, a-la-carte services are available
  • Do you work on E-bikes?
    • Yes, E-bikes have wheels which need truing, gears and brakes which need adjusting and moving parts which need lubricating.  We do not, however, address the electrical components.